Shipping & Returns

HOW LONG IS YOUR RETURNS PERIOD?

Any unwanted product must be returned within 30 days from when your order is delivered (if the order was placed online) or was purchased (if you bought the items in our London Retail Store).

WHAT ITEMS CAN I RETURN?

We get it - sometimes something just doesn't work for you and you want to return or exchange. As long as item(s) are still in their original condition, you can return these within 30 days. Please see the below for any exceptions to this rule: 

• If an item is marked as 'Final Sale', this item is non-returnable.

• Women’s swimwear and underwear can only be returned if the hygiene seal is still intact and has not been removed.

• Men’s swimwear or underwear can’t be returned for hygiene reasons.

• Socks can be returned if they are sealed in their original packaging.

• All Bottles are non-returnable due to hygiene reasons.

• Personalised items can't be returned.

• Supplements are only returnable if unopened, where the seal remains unbroken, and in a perfect resalable condition, in its original packaging.

To receive a full refund on eligible returns, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.